Shipping Policy

Nov 20, 2022

Introduction:

Welcome to Houston Furniture Direct, your one-stop destination for exceptional furniture pieces at affordable prices. We take immense pride in offering a wide range of furniture options to satisfy every style and budget. In this comprehensive shipping policy, we aim to provide you with all the necessary details regarding our shipping process, fees, delivery options, and estimated delivery times, ensuring a seamless shopping experience from start to finish.

Shipping Process:

At Houston Furniture Direct, our goal is to ensure that your furniture arrives in impeccable condition and in a timely manner. Once you have placed your order, our dedicated team will process it promptly. We meticulously inspect each item before carefully packaging it to guarantee safe transit to your doorstep.

Shipping Fees:

We understand that transparency is important when it comes to pricing. That's why we offer competitive and reasonable shipping fees based on the size, weight, and destination of your furniture. Our shipping fees are calculated during the checkout process, ensuring that you have a clear understanding of the total cost before finalizing your purchase.

Delivery Options:

We offer various delivery options to cater to your individual needs:

1. Standard Delivery:

Our standard delivery service includes professional furniture delivery personnel who will transport and unload your furniture to a room of your choice. This hassle-free option ensures that your furniture is carefully placed and ready for you to enjoy.

2. White Glove Delivery:

For a truly premium experience, our white glove delivery service goes a step further. Our expert delivery team will not only deliver your furniture to your desired location but also provide assembly services. They will carefully unpack, assemble, and position your furniture, leaving you with a stress-free and ready-to-use product.

3. Curbside Delivery:

If you prefer a more budget-friendly option, our curbside delivery service is ideal. We will deliver your furniture to the curb or driveway outside your home. It will be your responsibility to carry and assemble the furniture. This option is perfect for those who enjoy hands-on involvement.

Estimated Delivery Times:

We understand that waiting for your furniture delivery can be an exciting yet anxious time. That's why we provide estimated delivery times to give you an idea of when you can expect your new furniture to arrive at your doorstep. Please note that these times are subject to change due to unforeseen circumstances:

1. Standard Delivery:

With our standard delivery option, you can typically expect your furniture to arrive within 7-14 business days. However, please allow for additional time during peak seasons and holidays.

2. White Glove Delivery:

Our white glove delivery service requires a bit more preparation and coordination. You can generally expect your furniture to be delivered within 10-21 business days. However, our team will work closely with you to schedule a convenient delivery date and time.

3. Curbside Delivery:

If you opt for our cost-effective curbside delivery service, your furniture will typically arrive within 7-14 business days. Please ensure that you have adequate assistance to bring the furniture inside your home.

Conclusion:

Thank you for choosing Houston Furniture Direct as your trusted furniture provider. We strive to offer exceptional customer service paired with a seamless shipping experience. Our dedicated team is here to answer any questions you may have regarding our shipping policy or any other aspect of your purchase. Shop with confidence knowing that we prioritize your satisfaction above all else.

Jamie Hermansen
Great furniture choices! ?️ Appreciate the detailed shipping info. ??
Nov 8, 2023